In February 1983, civil servant Dennis Nilsen was arrested after body parts were found to be blocking drains at the house where he lived. As the squad car drove him away, he confessed he had strangled 15 young men. But it wasn't just the crimes that stunned the police, but the way Nilsen spoke. He s[...]

CSR (corporate social responsibility) has become a widely diffused concept in the business world. This book explores CSR as a management idea, that is, as a tool for organizational reform. It shows that CSR has much in common with other popular management ideas such as lean production, total-quality[...]